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Running, Cycling, Swimming and Yoga inspire us, motivate us, relax us, and teach us lessons about ourselves. They all reflect a passion for living, and it's a passion JackRabbit wants to share with our community. We've created a friendly, open, and honest environment, and we take great pride in offering our technical expertise and experience without ever being intimidating or elitist. Our commitment also extends beyond the store through a series of training programs with coaches and partners to help you succeed as you reach for new goals.

The core of JackRabbit is our staff. All of us are runners, and many of us are triathletes, cyclists, and swimmers. We only hire people with a commitment to phenomenal customer service, and we've created a work environment where they can shine:

  • Our staff isn't paid on commission, so there's never any pressure to sell you something you don't need.

  • Many retailers allow their vendors to pay staff an incentive to sell their products. We pointedly refuse to adopt this practice. If we recommend a product, it's because we genuinely believe it's right for you.

  • Many retailers allow their vendors to pay for part of their advertising, which is why you often see advertisements highlighting a specific shoe. We do not. If we advertise a product, it's because we believe in it.


    We also invest heavily in technologies, tools and training to help our staff make the best recommendations. Everyone who comes to JackRabbit for shoes is analyzed in slow motion using our unique video system. Each staff member receives over 8 hours of training in using the system to evaluate biomechanics, and also attends biweekly advanced training on a wide variety of topics.

    • We've extended our commitment to excellence to a series of training programs for every sport at every level. If you're just starting out, there's nothing like the guidance of an experienced coach to help keep you on track. And no matter what your experience level, groups are a great way to meet new people to train with and learn from.

    "JackRabbit Sports is among the best running stores I have ever worked with when it comes to athlete services, equipment selection, and attention to detail. This is where I send triathletes from the New York region for all their running needs."
    -Joe Friel, author of "The Triathlete's Training Bible"